2023 Community and Information Services Annual Report

The community and information services department is responsible for planning and implementing community engagement efforts, volunteer coordination, information technology, and front-desk customer service. It also serves as the focal point for all City communications. The community and information services director oversees the communications and engagement coordinator and the customer service and volunteer specialist.

Community Engagement

Montgomery Citizens’ Leadership Academy

The Montgomery Citizens’ Leadership Academy returned in 2023 following a two-year absence due to the COVID-19 pandemic.

MCLA Class of 2023

Montgomery On The MoveCommunity Outreach

  • Montgomery on the Move Vehicle
  • Pop up Playdate to celebrate Swaim Park Playground
  • Lamp Post Luna Key History Game
  • Scam Presentation with Officer Alexis Guilkey
  • Twin Lakes Information Fair
  • Arbor Day Tree Tour with Mike Rogers
  • Vegas in the Village
  • Montgomery Family Challenge

Video Production

  • Snowplow Video
  • Montgomery Quarter Celebration
  • Montgomery Quarter, Why choose Montgomery

Social Media Campaigns

  • Lamp Post Luna find the key
  • Winter Coloring Contest
  • Light up Montgomery
  • Resident Halloween Decorations
  • Favorite Aglamesis Ice Cream flavor
  • Send your favorite pictures
  • Historic pictures
  • Instagram Fall Park tours
  • Beautification flower beds before and after

Montgomery Quarter Celebration


We like to promote volunteerism so that people can participate in their community, take ownership and partnership, making a difference to others. In 2023, we had 334 volunteers donating over 3480 hours of their time.

  • Basket Planting 19 volunteers 58 Hours
  • Beautification Day 37 volunteers 98 Hours
  • Safety Village 55 volunteers 951 Hours
  • 4th of July Parade and Festival 43 volunteers 121 Hours
  • Bastille Day Celebration 52 volunteers 192 Hours
  • One Stop Drop 15 volunteers 48 Hours
  • Amazing Race (new 2023) 27 Volunteers 109 Hours
  • Harvest Moon Fall Festival 57 Volunteers 128.5 Hours
  • Storm Sewer & Catch Basin Labeling Project (New 2023) 25 Volunteers 75 Hours
  • Holiday Decorating (including Takedown in Jan. and Prep in Nov.) 76 Volunteers 115.45 Hours
  • Holiday in the Village 23 Volunteers 69 Hours

Information Technology

In 2023, the City of Montgomery enhanced its network data backup and retention systems and created a high-availability option. In addition, the free public Wi-Fi provided by Unicity was extended to the Montgomery Quarter public park area, and the Wi-Fi in City Hall, Public Works, Pool, and Safety Center was upgraded.

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