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Montgomery, Ohio
Community Development Customer Satisfaction Survey
Company name/Contractor name
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Required
Please tell us how strongly you agree or disagree with the following:
5=strongly agree
1=strongly disagree
1. City staff treated you respectfully
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5
2. The City provided you with adequate information to guide you through the permit process.
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5
3. The time it took to receive your building or electrical permit was reasonable
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5
4. Communication from National Inspection Corporation (NIC) was understandable and helpful
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5
5. NIC staff treated you respectfully
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5
6. The plans examiners were knowledgeable about the building/electrical code and provided advice that helped resolve code issues
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7. It was easy to schedule an inspection
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8. The building inspector was on time for all scheduled inspections
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5
9. The cost of the building/electrical permit was reasonable
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5
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